Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and ZoneX AG, a company registered in Switzerland ("Company", "ZoneX", "we", "us", or "our"). By accessing or using our website, trading platform, terminal software, or services (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Services. Changes are governed by Section 24; continued use does not replace affirmative acceptance where express acceptance is required.

These Terms apply to free and paid ZoneX Services. Challenge participation is additionally governed by the Challenge Terms & Conditions, Challenge Rules and confirmed Challenge purchase configuration. Participation in the Funded Trader Programme is governed principally by the separately accepted Funded Trader Services Agreement, applicable Account Schedule and Funded Trader Rules. These Terms continue to apply to website, platform and other matters within their scope but do not replace the Funded Trader Services Agreement.

Electronic Contract Formation

By clicking an acceptance, purchase, subscription or registration control, you electronically accept only the documents presented as applicable to that transaction. A Challenge purchase includes these Terms of Use, the Privacy Policy, Challenge Rules and Challenge Terms & Conditions. It does not constitute acceptance of the Funded Trader Services Agreement or Funded Trader Rules. ZoneX may retain the timestamp, account and document-version record of each acceptance. Electronic acceptance has the same legal effect as a handwritten signature under Swiss law.

Registration for or use of the free ZoneX Terminal does not itself purchase a Challenge, an Instant Funded Account or a paid upgrade, authorize a payment or create a Funded Trader Arrangement. Paid-order acceptance is governed by the Order Acceptance provision in Section 12.

Before a funded-stage Account Configuration is activated, an approved participant must separately accept the Funded Trader Services Agreement, populated Account Schedule and Funded Trader Rules. Challenge purchase acceptance does not cover those funded-stage documents.

Read the Funded Trader Rules

2. Company Information

ZoneX AG is a Swiss company governed by Swiss law. All services are provided from Switzerland and are subject to Swiss jurisdiction.

3. Regulatory Status and Important Disclaimers

We operate as a trading firm providing commercial services on a contractual basis:

• Evaluation Programs: Customizable, single-phase trading evaluations conducted with simulated funds using live market data from supported exchanges.
• Funded Trader Arrangements: Contractual trading-service relationships under which qualifying trading performance may result in performance-based remuneration. The applicable environment may be simulated, use ZoneX-owned proprietary capital or combine both, subject to eligibility, verification and compliance review.
• Instant Funded Accounts: Direct entry into a ZoneX Funded Trader Arrangement without first completing a Challenge. An Instant Funded Account does not constitute participant ownership of an account, trading capital or crypto-assets.
• Trading Software: A standalone multi-exchange Terminal with free access and optional paid features for users trading through their own supported exchange accounts.
• Educational Resources: Trading information and analysis tools

3.2 No Investment Advice

We do NOT provide investment advice, financial advice, or recommendations regarding cryptocurrencies or any other assets. All information provided is for informational and educational purposes only. You are solely responsible for your own trading decisions.

3.3 Customer Funds and Platform Services

ZoneX does not accept participant funds as trading capital, investment principal, margin, collateral or customer assets in connection with a Challenge or Funded Trader Arrangement. Challenge fees and Instant Funded Account purchase fees are service fees paid for access to the applicable ZoneX services, software, trading environment and programme. They are not deposits or investments.

Where a Funded Trader Arrangement uses actual proprietary capital, all relevant accounts, capital, crypto-assets and positions belong exclusively to ZoneX. The trader does not acquire any ownership, beneficial interest, withdrawal right, transfer right or security interest in those assets.

Following successful completion of a Challenge, or through an Instant Funded Account, eligible participants may be admitted to a Funded Trader Arrangement in accordance with the applicable programme rules and Section 12.3.

Separately, ZoneX AG offers a standalone trading terminal, which is an independent software product. Users of the trading terminal connect their own exchange accounts via API and trade exclusively through those accounts. ZoneX AG does not hold customer funds, execute trades on behalf of users, operate customer exchange accounts, or provide investment or brokerage services. Users remain solely responsible for their exchange accounts, trading activity, and assets.

4. Eligibility and Restricted Jurisdictions

Access to and use of the Services is subject to the eligibility conditions in this Section. Some restrictions reflect applicable legal, sanctions, geographic or third-party requirements, while others are contractual risk-management measures adopted by ZoneX. Inclusion of a jurisdiction on ZoneX’s Restricted Jurisdictions list does not necessarily mean that every transaction involving that jurisdiction is prohibited by law.

4.1 Prohibited Persons and Jurisdictions

You may not access, register for, purchase Challenges, Instant Funded Accounts or other paid Services on, or otherwise use the Services if you are:

• Located in, resident in, ordinarily resident in, or incorporated in a Restricted Jurisdiction (as defined below);
• Acting on behalf of, or for the benefit of, any person or entity located in, resident in, ordinarily resident in, or incorporated in a Restricted Jurisdiction;
• A national or citizen of a Restricted Jurisdiction, unless you are permanently resident in a non-restricted jurisdiction and can demonstrate lawful status;
• Acting on behalf of, or for the benefit of, any Prohibited Person (as defined in Section 5).

4.2 Restricted Jurisdictions

"Restricted Jurisdictions" means the following countries, territories, and regions:

4.3 Technical and Contractual Restrictions

ZoneX implements technical measures, including but not limited to IP geolocation checks, device fingerprinting, and payment-rail restrictions, to prevent access from Restricted Jurisdictions. These controls are implemented in addition to the contractual prohibitions in this Section.

Regardless of the effectiveness of technical controls, the contractual prohibitions in this Section are binding on all users. Any access to or use of the Services from a Restricted Jurisdiction, or by or on behalf of a Prohibited Person, constitutes a material breach of these Terms, regardless of whether such access was technically prevented.

4.4 Age and Capacity

You must be at least 18 years of age and have the legal capacity to enter into binding contracts under applicable law. By using our Services, you represent and warrant that you meet these requirements.

4.5 Eligibility and Access Controls

Access to and use of the ZoneX platform and services is subject to eligibility requirements, geographic restrictions, and risk-based access controls determined by ZoneX from time to time.

ZoneX may restrict, suspend, or deny access to the website, the purchase of Challenges, Instant Funded Accounts or other paid Services, or the use of any services based on location, residency, eligibility, risk considerations, legal or third-party requirements, or contractual prohibitions, including through the use of automated or technical measures.

Users represent and warrant that they are not located in, resident in, or acting on behalf of any person or entity located in a restricted or sanctioned jurisdiction, and that they are not subject to international sanctions.

ZoneX is not obligated to disclose the specific basis, logic, or technical means by which access decisions are made and may enforce such restrictions at any time, before or after an order is placed, without prior notice.

No user has a right to access the platform or to purchase Challenges, Instant Funded Accounts or other paid Services. Where access is restricted or denied due to eligibility, location, legal requirements or risk considerations, ZoneX may cancel or void any related order and deny access, subject always to applicable mandatory law and any refund right expressly provided under the Refund Policy or these Terms.

5. Sanctions and Prohibited Persons

This Section sets out contractual access conditions relating to international sanctions. These conditions are private risk management measures and are not representations of regulatory compliance status.

5.1 Definition of Prohibited Persons

You may not access or use the Services if you are a "Prohibited Person", meaning any natural person or legal entity that:

• Is designated on, or is owned or controlled by a person or entity designated on, any sanctions list maintained by the United States (including OFAC SDN, Sectoral Sanctions, and Non-SDN lists), the European Union, the Swiss State Secretariat for Economic Affairs (SECO), the United Kingdom (HM Treasury), or the United Nations Security Council;
• Is 50% or more owned, directly or indirectly, by one or more sanctioned persons or entities;
• Is controlled by, acting on behalf of, or acting for the benefit of, any sanctioned person or entity;
• Is a government, government agency, or state-owned entity of any Restricted Jurisdiction;
• Is knowingly facilitating transactions or providing services for the benefit of any sanctioned person or entity.

5.2 Screening and Controls

Routine full identity-based sanctions screening is not a condition precedent to every registration, Challenge purchase, Instant Funded Account purchase or product activation. ZoneX completes full identity-based sanctions screening in connection with its identity-verification process no later than before the first performance payout. ZoneX may nevertheless conduct screening or take other compliance action earlier or at any time where required by applicable law, geographic restrictions, sanctions-related information available to ZoneX, internal risk controls or requirements imposed by a bank, payment processor, exchange or other service provider. Subsequent performance payouts may also be subject to re-screening or additional compliance controls. ZoneX may rely on one or more of the following measures on an ongoing basis, without limitation:

• Automated screening of user-provided information against sanctions and PEP lists at the identity-verification stage and on an ongoing basis thereafter;
• User declarations and representations provided at registration, at the identity-verification stage and upon request;
• IP address and geolocation analysis;
• Device fingerprinting and behavioural indicators;
• Payment-rail and transaction monitoring;
• Third-party compliance and screening services.

Other than full identity-based screening, these measures are risk-management controls and do not themselves constitute identity verification. ZoneX makes no representation that any particular screening measure is complete or exhaustive, and nothing in this Section limits ZoneX’s obligations under applicable law.

The use of cryptocurrency as a payment method does not prevent ZoneX from applying wallet, transaction or other risk controls where ZoneX considers them appropriate or where they are required in a particular case.

5.3 Discretionary Access Controls

ZoneX may, exercising reasonable discretion on the grounds set out in this Agreement (including eligibility requirements, identity verification and sanctions screening, compliance concerns, fraud, manipulation or abuse, platform or trading integrity, security concerns, capital availability, or material breach of the applicable agreement), and without prior notice:

• Refuse registration, challenge purchases, or access to any person or entity;
• Suspend access to the Services pending further review;
• Terminate accounts and access to the Services;
• Void challenge purchases and withhold funds;
• Report suspicious activity to relevant authorities if required or permitted by applicable law.

ZoneX will, on request, provide the general basis for any action taken under this Section to the extent it can do so without compromising security, sanctions compliance, or fraud-prevention measures. Decisions taken under this Section may be challenged through the Complaints Procedure and remain subject to mandatory law.

6. User Declarations and Representations

By accessing or using the Services, you represent and warrant to ZoneX, as of the date of first access and on a continuing basis thereafter:

6.1 Continuing Obligation

If any of the representations in this Section ceases to be true, accurate, or complete, you must immediately notify ZoneX in writing at legal@zonex.pro. Your obligation to notify applies regardless of whether you continue to use the Services.

6.2 Reliance

ZoneX may rely on the representations and warranties in this Section, subject to any verification, screening, investigation or other action that ZoneX elects or is required to undertake under these Terms, applicable law or its risk-management procedures. ZoneX shall not be liable for any loss or damage arising from reliance on user declarations that are subsequently determined to be false or inaccurate.

7. Pre-Access Screening and Controls

This Section describes private risk management measures implemented by ZoneX. These measures are not identity verification, KYC procedures, or compliance with any regulatory framework.

7.1 Pre-Access and Pre-Purchase Screening

ZoneX may perform automated or manual screening before or at any time after access is granted, including but not limited to:

• Sanctions list screening using commercial databases and publicly available information;
• IP address geolocation and analysis, including detection of VPN and proxy use;
• Device fingerprinting and behavioural analysis;
• Payment-rail restrictions and transaction monitoring;
• Third-party risk scoring and identity verification services (where used for risk assessment, not regulatory compliance).

7.2 Clarification Regarding Identity Verification

Pre-access screening measures described in this Section are risk management controls implemented at ZoneX's discretion. They do not constitute:

• Know Your Customer (KYC) procedures as defined under anti-money laundering regulations;
• Regulatory identity verification;
• Anti-money laundering compliance procedures;
• Compliance with any regulated framework or supervisory requirement.

7.3 Access Denial and Blocking

ZoneX is entitled to block access to the Services at any stage, including:

• Before payment or registration is accepted;
• After payment is received but before services are delivered;
• During use of the Services;
• After challenges have been completed or passed.

Blocking, suspending or denying access under this Section does not of itself create an entitlement to compensation, subject always to applicable mandatory law and any refund right expressly provided under the Refund Policy or these Terms.

8. No Right to Service and Termination

8.1 No Right to Access or Service

Access to the Services, including the ability to purchase a Challenge or an Instant Funded Account, to enter or continue a Funded Trader Arrangement, or to continue using the platform, is not an unconditional right. ZoneX provides the Services subject to reasonable discretion exercised on the grounds set out in Section 8.2, and may refuse, restrict, suspend, or terminate access on those grounds, notifying the user where reasonably possible.

8.2 Grounds for Refusal or Termination

Without limiting the generality of Section 8.1, ZoneX may refuse service, suspend accounts, void Challenges or Instant Funded Account purchases, terminate a Funded Trader Arrangement, terminate access, or withhold unpaid performance-based remuneration:

• To manage sanctions risk or prevent sanctions breaches;
• As part of general risk management and platform integrity measures;
• To prevent circumvention of access controls or eligibility conditions;
• In response to any breach or suspected breach of these Terms;
• On any other reasonable ground relating to eligibility requirements, identity verification and sanctions screening, compliance concerns, fraud, manipulation or abuse, platform or trading integrity, security concerns, capital availability, or material breach of the applicable agreement. Decisions under this Section may be challenged through the Complaints Procedure and remain subject to mandatory law.

8.3 No Refund for Eligibility-Based Termination

9. Prohibition on Circumvention

Users are strictly prohibited from circumventing or attempting to circumvent any access controls, eligibility conditions, or risk management measures implemented by ZoneX.

9.1 Prohibited Methods

Prohibited circumvention methods include, without limitation:

• Use of virtual private networks (VPNs), proxy servers, or anonymisation tools to disguise location or identity;
• Providing false, misleading, or incomplete information regarding residency, nationality, identity, or sanctions status;
• Using third parties, nominees, or agents to access the Services on behalf of a prohibited person;
• Creating multiple accounts to evade restrictions or bans;
• Exploiting technical vulnerabilities or platform bugs to bypass access controls.

9.2 Material Breach

Any attempt to circumvent access controls or eligibility conditions constitutes a material breach of these Terms. ZoneX may, without limiting other available remedies:

• Immediately terminate access to the Services;
• Void any Challenges, Instant Funded Accounts, Funded Trader Arrangements, or unpaid performance-based remuneration entitlements;
• Retain all fees paid;
• Permanently ban the user from the platform;
• Report the matter to relevant authorities where permitted or required by law.

10. Risk Allocation and User Responsibility

10.1 User Responsibility for Lawful Use

You are solely responsible for determining whether your access to and use of the Services is lawful in your jurisdiction of residence or location. ZoneX does not provide legal, regulatory, or sanctions advice, and nothing in these Terms or on the platform constitutes such advice.

10.2 No Legal or Regulatory Advice

ZoneX does not advise on:

• The applicability or interpretation of any sanctions regime;
• Tax treatment or reporting obligations in any jurisdiction;
• Regulatory requirements applicable to users in any jurisdiction;
• The legality of cryptocurrency trading or trading in any jurisdiction.

Users should seek independent legal and professional advice before using the Services.

10.3 Indemnification

You agree to indemnify, defend, and hold harmless ZoneX AG, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or relating to:

• Any false, inaccurate, or misleading declaration or representation made by you;
• Any breach by you of the eligibility conditions or prohibitions in these Terms;
• Your access to or use of the Services in violation of any applicable sanctions regime or from a Restricted Jurisdiction;
• Any attempt to circumvent access controls or eligibility conditions;
• Any claim by any third party arising from your use of the Services.

11. Services Description

We provide:

• Multi-exchange trading terminal software with free access and optional paid features.
• Customizable, single-phase simulated trading evaluations (“Challenge Programs”).
• Funded Trader Arrangements — trading-service relationships under which qualifying trading performance may result in contractual performance-based remuneration. A Funded Trader Arrangement may follow successful completion of a Challenge or may begin directly through an Instant Funded Account.
• Instant Funded Accounts — direct admission to a Funded Trader Arrangement without a preliminary Challenge. The applicable trading environment may be simulated, use ZoneX-owned proprietary capital or use a combination determined by ZoneX. The participant does not own the funded account balance or ZoneX proprietary capital.
• Every Funded Trader Arrangement is additionally governed by the Funded Trader Rules, which are incorporated by reference into these Terms. Read the Funded Trader Rules
• Educational resources and market analysis tools
• Customer support services

ZoneX Terminal access is free of charge. Upgraded features are optional and charged separately under the terms disclosed before purchase. Purchasing or passing a Challenge is not required to use the standalone ZoneX Terminal.

Challenge evaluation limits apply to Challenge accounts. They do not automatically apply to independent trading through users’ personal exchange accounts. General platform conduct, security, eligibility and third-party exchange requirements remain applicable.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

11.5 Partnership Program and X Affiliates

ZoneX AG may offer a Partner Program and, from time to time, grant certain approved ZoneX Partners access to an official X Affiliate status ("X Affiliate"). The Partner Program and X Affiliate status are optional benefits offered at ZoneX's sole discretion and are not a guaranteed feature of any service purchased from ZoneX.

11.5.1 X Affiliate Status

X (formerly Twitter) Affiliate status is reserved exclusively for ZoneX Partners who have demonstrated, in ZoneX's sole discretion, that they can consistently represent ZoneX professionally and add value to the ZoneX community. X Affiliate status is not available to the general public, is not a right or entitlement, and is not available for purchase.

11.5.2 Discretionary Addition and Removal

ZoneX may add or remove a Partner as an X Affiliate, or change the scope of any X Affiliate's status, based on reasonable, good-faith commercial or compliance considerations, including professionalism, brand fit, and compliance with the Partner Guidelines. Such decisions may be made without prior notice, but ZoneX will provide an explanation on request and such decisions do not affect any amounts already paid for a ZoneX service.

11.5.3 Partner Obligations

Partners granted X Affiliate status must continue to comply with all Partner Guidelines, Content Guidelines, these Terms, and any other applicable policies. Failure to comply with such obligations may result in the immediate removal of X Affiliate status and/or suspension or termination of the Partner account.

11.5.4 No Contractual Right to X Affiliate Status

No user has a contractual right to become or remain an X (formerly Twitter) Affiliate. The continued use of any X (formerly Twitter) Affiliate designation, badge, tracking link, or related tool is entirely conditional on ZoneX's ongoing approval and may be revoked at any time.

12. Trading and Challenge Programs

12.2 Challenge Programs - Detailed Terms

Nature of Challenge Programs: Challenge Programs are skill evaluation assessments. By paying a Challenge fee, you purchase the right to attempt to demonstrate trading proficiency under specified conditions. This is NOT an investment, deposit, or guarantee of future earnings.

Challenge Configuration and Evaluation

Each Challenge is a single-phase simulated evaluation governed by the configuration recorded for its purchase. Available selections include simulated initial account balance, maximum total drawdown, maximum daily loss, profit target, maximum leverage and performance split, within the supported configuration limits. The purchase also records whether the optional Pre-Violation Warning is included.

There is no second trading evaluation phase, no minimum number of trading days and no maximum completion time. The evaluation may be completed once the selected profit target and all applicable published Challenge requirements have been satisfied and verified.

Maximum total drawdown is static. The Maximum Drawdown Floor is calculated from the Initial Account Balance and the selected maximum drawdown percentage. It remains fixed throughout the Challenge and does not rise with profits, trail account equity or recalculate at the daily reset.

Daily-loss controls are separate and use the applicable daily reference and calculation specified in the Challenge Rules. The daily reset does not change the static Maximum Drawdown Floor.

There is no best-day profit cap or requirement to spread Challenge profits across a minimum number of trading days. Applicable risk limits, mandatory stop-loss requirements and prohibited-practice rules remain in force.

The selected performance split concerns a subsequent Funded Trader Arrangement governed by Section 12.3. It does not make simulated Challenge profits withdrawable or guarantee an arrangement, trading capital or payment.

The Pre-Violation Warning is optional. It does not change the applicable rules or guarantee protection against every breach. The absence of a warning does not confirm that an action is compliant.

Challenge Fees:

• All Challenge fees are non-refundable except as required by mandatory Swiss consumer protection law
• Fees are for program access and evaluation services only
• Payment does not guarantee passing a Challenge or admission to a Funded Trader Arrangement
• Failing a Challenge does not itself entitle the participant to a cash refund or compensation. A qualifying free retry remains available under the published retry conditions, and applicable refund rights remain unaffected.

Challenge Rules and Evaluation:

Complete Challenge Rules are published on our Challenge Rules page and are incorporated by reference into these Terms.

• You must comply with the parameters recorded for your purchased Challenge and the applicable published Challenge Rules.
• Applicable requirements include daily-loss controls, static maximum drawdown, mandatory stop-loss placement and published trading restrictions and prohibited practices.
• Any rule violation results in immediate challenge failure without refund
• We use automated systems and manual review to monitor compliance
• Our determination of rule violations is made in good faith based on the published Challenge Rules and objective trading data. It remains subject to the Complaints Procedure and any mandatory rights available to you under applicable law.

Passing Does Not Guarantee a Funded Trader Arrangement:

Successfully completing a Challenge creates eligibility for a separate funded-stage review only. It does not automatically create a funded account, capital allocation, engagement, payment or Performance Remuneration. ZoneX separately reviews eligibility and Challenge integrity and may:

• Decline admission to a Funded Trader Arrangement on grounds including eligibility, capital availability, risk management or sanctions concerns
• Require additional identity, eligibility, compliance or supporting documentation and complete the applicable approval review.
• Impose additional conditions or restrictions on a Funded Trader Arrangement
• Delay or deny approval based on risk assessment or compliance concerns

These checks are not a second trading evaluation phase. If ZoneX approves admission, the participant must accept the Funded Trader Services Agreement, applicable Account Schedule and Funded Trader Rules before the funded-stage Account Configuration is activated.

Read the Funded Trader Services Agreement

Free Challenge Retry

Certain Challenges include a one-time complimentary retry when the account reaches a peak realized profit of at least 5% at any point during the evaluation, even if the account is subsequently terminated for a Daily Drawdown or Total Drawdown breach or any other rule violation. Peak realized profit is measured on closed, filled trades and expressly excludes unrealized profit or an equity high-water mark that includes open positions. One retry is granted per Challenge purchase. The free retry is non-transferable, has no cash value, is not exchangeable for a refund, and is not available on any purchase to which a discount, coupon code or other promotional offer was applied.

A qualifying retry provides a fresh evaluation account with the same purchased Challenge configuration and account size. It does not pay out simulated profits or refund the participation fee. The eligibility conditions and abuse provisions in the Challenge Rules and Challenge Terms & Conditions continue to apply.

Promotional Pricing and Other Offers

From time to time ZoneX AG may offer promotional discounts on Challenge fees, subscriptions, or bundled products (each, a "Promotion"). All Promotions are subject to the following:

• Promotions are limited to one (1) purchase per person, per household, and per payment method, unless expressly stated otherwise.
• Promotions cannot be combined or stacked with any other discount, coupon, or offer.
• Eligibility, promo codes, discount amounts, tier availability, and expiry dates are as displayed at the point of sale and may be changed, suspended, or withdrawn at any time without prior notice.
• Purchases made under a Promotion remain non-refundable on the same basis as full-price purchases. The discount has no cash value and cannot be transferred, exchanged, or applied to a future purchase.
• ZoneX AG may revoke a Promotion, refuse an order, terminate an account, or claw back the discounted amount (including as a debt) where it reasonably believes the Promotion has been abused, obtained by misrepresentation, multi-accounting, use of VPN/proxy, or in breach of these Terms.
• Certain features (such as the free retry) may be excluded from, or modified for, discounted purchases where expressly stated in the Promotion terms.

Order Acceptance and Refunds Where ZoneX Cancels

The display of a Challenge, subscription, or other product on the website is an invitation to treat, not an offer. Clicking the purchase button constitutes your binding offer to purchase and your acceptance of the applicable legal documents. ZoneX AG accepts the order, and the contract is formed, when ZoneX AG issues an electronic order confirmation or provisions the purchased account or service, whichever occurs first. ZoneX AG may decline to accept or may cancel an order (including after payment) where, in its reasonable judgement: (i) you or your payment fails sanctions, fraud, geo-eligibility, or payment-authentication screening; (ii) the order is duplicate, suspected of abuse, or in breach of a Promotion; (iii) pricing was displayed in error; (iv) supply or service is otherwise not available; or (v) processing the order would breach applicable law. Where ZoneX AG cancels an order before the contract is formed, or before the Challenge or subscription has been activated, for reasons attributable to ZoneX AG or where required by law, the fee paid for that specific order will be refunded to the original payment method within 14 calendar days. No refund is payable once the Challenge has been activated (evaluation credentials issued) or the subscription period has commenced, except as expressly required by mandatory consumer-protection law.

12.3 Funded Trader Programme — Separate Contractual Framework

Separate funded-stage relationship: Participation in the Funded Trader Programme is governed principally by the separately accepted Funded Trader Services Agreement, applicable Account Schedule and Funded Trader Rules. These Terms continue to apply to website, platform and other matters within their scope but do not replace the Funded Trader Services Agreement.

Both the post-Challenge route and the Instant Funded route use the same Funded Trader Services Agreement. Passing or purchase does not itself activate an Account Configuration.

The Account Schedule records expressly stated account-specific commercial terms. The Funded Trader Rules govern the published funded-stage operating and trading rules.

Read the Funded Trader Rules

Trading Environment and ZoneX Capital

The funded-stage Trading Environment may be simulated or, where ZoneX separately elects, may involve ZoneX-owned proprietary capital.

The participant does not own or control any underlying capital, account, asset, position or proceeds.

Trader’s Role

The participant provides Trader Services under the funded-stage documents and is not promised or allocated proprietary capital merely by admission.

Performance-Based Remuneration

Performance Remuneration is a contractual payment for Qualifying Performance under the funded-stage documents. It is not a withdrawal of participant-owned simulated profits or a customer balance.

The applicable percentage and payment cycle are recorded in the Account Schedule. Eligibility and payment conditions are governed by the funded-stage documents.

Purchase Fees

Any fee charged for an Instant Funded Account is consideration for access to the applicable ZoneX software, trading environment, Funded Trader programme and related services. The fee is not a deposit, investment, stake, margin payment, collateral, trading capital or customer money and is not placed at market risk on behalf of the participant.

Subject to mandatory law and the applicable Refund Policy, a participant does not acquire a right to repayment of the service fee merely because the participant stops trading, breaches the applicable rules, fails to qualify for a payout or receives no performance-based remuneration.

Cryptocurrency Payments and Payouts

Service fees may be paid using supported fiat or cryptocurrency payment methods. Where cryptocurrency is transferred to ZoneX as payment for a ZoneX service, it is received by ZoneX for its own account as consideration for that service. It is not held in custody for the participant, credited as participant trading capital or maintained as a participant-owned balance.

Where permitted by the applicable payout terms, ZoneX may discharge its own performance-remuneration obligation using supported fiat currency or cryptocurrency. Any cryptocurrency used for that purpose belongs to, or is acquired for the account of, ZoneX until transferred in satisfaction of ZoneX’s obligation. The payout structure does not create a participant-owned crypto balance held by ZoneX for subsequent conversion or transmission.

No Guarantee

Challenge completion or Instant Funded purchase does not guarantee admission, activation, proprietary-capital deployment or Performance Remuneration.

Funded-stage formation, commercial terms, trading rules and Performance Remuneration are governed by the funded-stage documents, not by these Terms alone.

12.4 Third-Party Cryptocurrency Exchanges

Users trading personal capital through the standalone Terminal use their own supported third-party exchange accounts, subject to the respective exchange’s terms. ZoneX does not establish or manage those accounts or hold their assets. Exchange policies, availability and technical performance are outside ZoneX’s control. Challenge trading instead takes place in a simulated ZoneX account using supported exchange market data.

12.5 Exchange API Usage and User Responsibility

Users trading their own capital authorize supported connections to their personal exchange accounts and remain responsible for their trading instructions, connection permissions and compliance with the exchange’s terms. ZoneX provides the software interface and does not manage the user’s exchange account or take custody of its assets.

Challenge participants do not provide personal exchange API keys. Challenge trading is simulated using supported exchange market data. Any approved funded-stage Account Configuration is governed by the separately accepted Funded Trader Services Agreement, Account Schedule and Funded Trader Rules.

12A. Funded Trader Payouts, Achievements and Publicity

By participating in any ZoneX Challenge, evaluation, or Funded Trader Arrangement (whether operating in a simulated environment or using ZoneX-owned proprietary capital) made available by ZoneX, the User acknowledges and agrees that ZoneX may publicise successful trader payouts and trading achievements for marketing, promotional, educational, informational and commercial purposes.

“Trader Payout” means a payment of contractual performance-based remuneration made by ZoneX to a trader under a Funded Trader Arrangement. It does not include simulated Challenge balances or profits, a free retry, profits generated independently through personal exchange accounts, or commissions earned in the separate capacity of a ZoneX Partner.

Challenge completion and other evaluation achievements may be described as achievements, but qualifying simulated trading performance must not be represented as payments made by ZoneX.

ZoneX may publish anonymised or aggregated Trader Payout and trading-achievement results (not identifying the User) for marketing, promotional, educational, informational and commercial purposes without further consent. Publicising identifiable information about a User’s Trader Payout or trading achievement requires the User’s separate, explicit, voluntary consent. Where such consent is given, the User authorises ZoneX AG, its affiliates, successors, assigns, contractors and service providers ("ZoneX") to publish, display, reproduce, advertise, promote and otherwise use the approved information, which may include:

• (a) the User’s public name, professional name, username, trading alias or screen name;
• (b) the User’s social-media handle;
• (c) the User’s profile image or avatar;
• (d) the relevant Challenge, evaluation, or Funded Trader Arrangement configuration or size;
• (e) the amount of any Trader Payout;
• (f) the date of the Trader Payout;
• (g) the User’s relevant trading achievement, milestone or leaderboard position;
• (h) payout confirmations, certificates, dashboard information or screenshots evidencing or relating to the Trader Payout or achievement; and
• (i) other non-sensitive information reasonably necessary to describe or demonstrate the Trader Payout or trading achievement.

ZoneX may use such information worldwide on the ZoneX website, ZoneX platform, social-media accounts, communities, advertisements, promotional campaigns, presentations, newsletters, emails, press communications, videos and any other existing or future media, advertising, marketing or communication channel.

ZoneX may reproduce, publish, repost, display, distribute, communicate, format, crop, edit, caption, resize, combine and otherwise adapt such information and materials in such manner and format as ZoneX determines appropriate for the foregoing purposes, provided that ZoneX shall not materially misrepresent the amount or nature of the User’s actual Trader Payout or trading achievement.

Consent given under this Section is voluntary and may be withdrawn at any time for future use by written notice to legal@zonex.pro. Withdrawal does not affect materials already lawfully published in accordance with a valid consent prior to withdrawal, and does not require removal of such materials. No royalty, fee or additional compensation is payable to the User for an authorised use under this Section.

The User acknowledges that publicity relating to Trader Payouts and trading achievements may remain publicly available after the User ceases using ZoneX or terminates the User’s account. The rights granted under this Section shall therefore survive termination or expiration of the User’s relationship with ZoneX with respect to Trader Payouts and achievements occurring during the User’s participation in ZoneX.

This Section applies to every User who participates in a ZoneX Funded Trader Arrangement and receives a Trader Payout, regardless of whether the User is also a ZoneX Partner or affiliate, whether the trading environment is simulated or uses ZoneX-owned proprietary capital, the type or size of Challenge completed or Instant Funded Account purchased, the size of the funded account, the amount of the Trader Payout, the payment method used, or the particular ZoneX programme through which the remuneration was earned.

ZoneX will not publish sensitive authentication information, identity-verification or identity documents, identity-document numbers, wallet private keys, passwords, complete payment credentials, residential addresses, or any other information that is not reasonably necessary to publicise a Trader Payout or trading achievement.

This Section governs only ZoneX’s ability to publicise a Trader Payout or achievement. It does not create or expand any entitlement to a payout, does not guarantee that any User will receive a payout, and does not override the Challenge Rules, payout verification requirements, identity verification and sanctions screening requirements, fraud or prohibited-trading provisions, or ZoneX’s rights concerning invalid or disqualified trading activity.

User-Generated Payout and Achievement Content

Where a User publishes, posts, streams or otherwise makes publicly available content specifically concerning or depicting the User’s ZoneX Trader Payout, funded account, ZoneX trading achievement or participation in a ZoneX trading program ("Trader Content"), the User grants ZoneX a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free and fully paid-up licence to use, reproduce, publish, repost, display, distribute, communicate, broadcast, edit, crop, excerpt, adapt, reformat, combine with other materials, create derivative works from, and otherwise use such Trader Content for ZoneX advertising, marketing, promotional, educational, informational and commercial purposes. This licence is in addition to, and does not limit or replace, any broader licence already granted to ZoneX elsewhere in these Terms.

Trader Content includes relevant content published through YouTube, Twitch, Kick, X, Telegram, Facebook, Instagram, TikTok, Discord, websites, blogs, podcasts, forums, newsletters and any other existing or future media, social-media platform or communication channel.

ZoneX may use Trader Content together with the User’s public name, professional name, username, trading alias, social-media handle, profile image, likeness, voice or other publicly associated identifier appearing in or associated with the Trader Content.

ZoneX may use Trader Content, in whole or in part, in such manner, format and context as ZoneX determines appropriate for the purposes permitted by this Section. No further consent, approval, notice, royalty, fee or additional compensation shall be required for any authorised use under this Section.

The User represents and warrants that the User possesses all rights necessary to grant the foregoing rights with respect to Trader Content created or controlled by the User. The rights granted under this Section shall survive termination or expiration of the User’s relationship with ZoneX.

No Representation of Typical Results

The User acknowledges that ZoneX’s publication of any Trader Payout, trading achievement, testimonial, leaderboard result, funded account result or other example of trader success does not constitute a representation, warranty or guarantee that any other User will achieve the same or similar results.

Trading results are individual and may vary materially. Trading involves risk, and examples of successful Trader Payouts, funded traders or trading achievements shall not be interpreted as representations of typical, expected or guaranteed performance, profitability or future results.

ZoneX may accompany any publication concerning Trader Payouts, funded traders or trading achievements with such disclaimers, disclosures or explanatory information as ZoneX considers appropriate for legal, regulatory, advertising, consumer-protection or other purposes.

13. Identity Verification and Compliance Screening for Funded Trader Arrangements

This Section describes identity-verification and compliance-screening requirements applicable to Funded Trader Arrangements, including those entered directly through an Instant Funded Account.

Verification and sanctions-screening requirements for a funded-stage Account Configuration are set out in the funded-stage documents. Full identity verification and identity-based sanctions screening must be completed no later than before the first Performance Remuneration payment unless earlier checks are required.

Read the Funded Trader Rules

13.1 Challenge Phase

A Challenge may be purchased and undertaken without full identity verification. All trading activity during the Challenge is conducted in a simulated environment using notional funds.

13.2 Verification for Funded Trader Arrangements

Full identity verification and identity-based sanctions screening must be completed no later than before the first Performance Remuneration payment, unless earlier checks are required by law, sanctions restrictions, fraud or compliance concerns, or a relevant third party. Ordinary simulated funded-stage activity does not automatically require full KYC before activation.

• Government-issued photo identification
• Proof of residential address dated within 90 days
• Selfie with ID for facial verification
• Sanctions and PEP screening
• Additional documentation as reasonably requested

13.3 Refusal or Failure to Complete Verification

Where a participant refuses or fails to complete verification to ZoneX’s satisfaction, no performance payout will be made and ZoneX may suspend or terminate the Funded Trader Arrangement in accordance with these Terms. Any refund entitlement is determined solely by mandatory law and the applicable Refund Policy.

13.4 Data Handling

All personal data collected during verification will be handled in accordance with applicable data protection laws and ZoneX's Privacy Policy.

14. Fees and Payment

14.1 Pricing

ZoneX Terminal access is free. Charges apply to purchased Challenges, Instant Funded Accounts, optional paid Terminal features and other expressly selected paid services. The applicable price and billing basis are disclosed before purchase. Fees are displayed in USD unless otherwise stated. Price changes remain subject to the applicable purchase terms and subscription-notice requirements.

Free ZoneX Terminal access does not waive trading fees, funding costs or other charges imposed by third-party exchanges.

14.2 Payment Processing

Payments may be processed through third-party payment providers or, where supported, made directly to ZoneX using cryptocurrency or another supported payment method. ZoneX does not store payment-card credentials where payment-card processing is performed by a third-party provider. You authorize ZoneX to charge your selected payment method for all fees incurred.

Cryptocurrency transferred directly to ZoneX as payment for a Service is received by ZoneX for its own account as consideration for that Service. It is not accepted as investment or trading capital, held in custody for the user or maintained as a user-owned crypto balance.

14.3 Refund Policy

Challenge fees and Instant Funded Account service fees are generally non-refundable once the product has been activated or performance has begun, subject to the applicable Refund Policy and mandatory law. No refunds are due where access is denied for eligibility, restricted jurisdiction, or sanctions-related reasons, except where a refund is required by mandatory law or expressly provided under the Refund Policy. Paid Terminal features may be refunded within 14 calendar days of purchase where the feature has not been activated or used. Refund requests must be submitted in writing to our support team.

An Instant Funded Account service fee is consideration for access to the applicable ZoneX software, trading environment and Funded Trader programme. It is not trading capital, invested capital or an amount recoverable from trading results, and it is not repaid out of performance-based remuneration.

Taxes, VAT and Invoicing

All prices are displayed exclusive of taxes unless expressly stated otherwise. Where Swiss VAT, EU VAT (including under the OSS/MOSS scheme for electronically supplied services), or any equivalent sales or consumption tax applies, it will be calculated at checkout based on the billing information you provide and added to the total charged. You are responsible for providing accurate billing details (including country of residence, and, where applicable, a valid VAT/tax identification number for business customers eligible for the reverse-charge mechanism). An electronic invoice or receipt will be issued for each transaction and made available in your account. You are solely responsible for any additional income tax, capital gains tax, withholding tax, or other tax arising from your use of the Services or receipt of any performance incentive.

14b. Paid Terminal Features and Recurring Subscriptions

Paid Terminal features and other paid products are governed by the price, service period and billing basis disclosed before purchase. The recurring-subscription provisions below apply only where the user expressly purchases a product with recurring billing. Free ZoneX Terminal access is not a paid subscription.

• Auto-renewal: Where you expressly purchase a product with recurring billing, it renews automatically at the end of each billing cycle disclosed at purchase, at the then-current price, charged to the payment method on file, until cancelled by you. By purchasing such a product, you expressly authorise that recurring charge. Products that are not sold on a recurring basis, and free ZoneX Terminal access, do not renew and are not charged.
• Cancellation: You may cancel a paid recurring product at any time from your account settings or by emailing contact@zonex.pro. Cancellation takes effect at the end of the then-current paid billing period; you retain access to that paid feature until that date. Cancelling a paid feature does not close your ZoneX account, does not remove free ZoneX Terminal access and does not terminate a separately purchased Challenge. No pro-rata refund is payable for the unused portion of a period already paid, except where required by mandatory consumer-protection law or expressly stated in these Terms.
• Free ZoneX Terminal: Terminal access is provided without a subscription fee. It is not a seven-day trial that expires or automatically converts to a paid plan. Paid features require a separate, expressly authorized purchase. Free access remains subject to these Terms and the applicable eligibility, conduct and security requirements.
• Price changes: We may change the price of a paid recurring product from time to time. A price change will apply to your next renewal after we have given you at least thirty (30) days’ prior notice by email or in-account notification. If you do not accept the new price, you may cancel before the renewal date; continued use after the renewal date constitutes acceptance. A price-change notice does not create a charge for free ZoneX Terminal access.
• Upgrades and downgrades: Where a paid product is offered in tiers, upgrade, downgrade and proration mechanics are those disclosed for that product at the point of sale. Changes to a paid feature do not alter separately purchased Challenges or existing purchased entitlements.
• Failed payment and dunning: Where an actual payment obligation exists and a renewal payment fails, we may retry the charge, notify you by email, and suspend access to the affected paid feature until payment is received. If payment remains outstanding after fourteen (14) days, we may terminate that paid feature and, where applicable, treat the unpaid amount as a debt owed to ZoneX AG. Free ZoneX Terminal access creates no payment obligation and cannot give rise to subscription debt.
• Historical provision, retained for users who purchased before these offers were withdrawn: Bundled free Challenge: The complimentary Disciplined Trader Challenge bundled with an Advanced or Institutional Subscription is granted once at initial signup and is not refreshed by cancellation and resubscription. If the underlying Subscription is refunded, cancelled during a trial, or reversed by chargeback before the free Challenge is activated, the free Challenge is forfeited. If the free Challenge has already been activated, it remains subject to these Terms and the Challenge Terms and Conditions.
• Payment processor: Charges are processed by our third-party payment provider(s), which may act as merchant of record and appear on your card or bank statement in that capacity. Their terms apply to the payment transaction in addition to these Terms.

14c. Consumer Right of Withdrawal and Waiver for Immediate Digital Performance

Consumers resident in the European Union, the European Economic Area, the United Kingdom, or Switzerland may benefit from a statutory right to withdraw from a distance contract within fourteen (14) days of its conclusion, without giving any reason, where such a right applies under local law (Swiss law does not currently grant a general right of withdrawal for distance contracts, so this clause applies primarily to EU/EEA/UK consumers).

Chargebacks and Payment Reversals

If you dispute a charge, you agree to contact ZoneX AG at contact@zonex.pro before initiating a chargeback or payment reversal with your card issuer or bank, so we can review the matter under our Complaints Procedure. A legitimate chargeback is not automatically treated as fraud or a material breach. However, initiating a chargeback for a fee properly charged in accordance with these Terms, where the underlying dispute is found not to be legitimate, may result in: (i) suspension or termination of your account and forfeiture of any associated Challenge or Funded Trader Arrangement; (ii) recovery by ZoneX AG of the disputed amount plus any chargeback fees, administrative costs, and reasonable legal fees as a debt; (iii) blocking of the payment method and associated personal data from future purchases; and (iv) referral to fraud databases and payment-network dispute records where permitted by law. Legitimate disputes will be resolved in good faith under the Complaints Procedure and Dispute Resolution provisions of these Terms. The existence, withholding or cancellation of any properly earned Performance Remuneration is governed by the Funded Trader Services Agreement, including its §§11.7–11.8. Initiating a chargeback does not automatically extinguish properly earned Performance Remuneration. A valid contractual determination of fraud or abuse, or a legal prohibition, may justify action under that Agreement. All other chargeback consequences remain subject to applicable law.

15. Intellectual Property Rights

All content, software, trademarks, logos, and materials provided through our Services are the exclusive property of ZoneX or our licensors and are protected by Swiss and international intellectual property laws. You are granted: (i) a limited, non-exclusive, non-transferable personal-use licence to use our Services for individual use of the free ZoneX Terminal, purchased Terminal features and Challenges, within the applicable service entitlements; (ii) for business and Institutional customers, a limited, non-exclusive, non-transferable internal-business-use licence; and (iii) where applicable, API access subject to your purchased plan and the API documentation. Resale, sublicensing, white-labelling, and other third-party commercialisation of our Services require a separate written agreement with ZoneX.

You may not copy, modify, distribute, sell, or reverse engineer any part of our Services without our express written permission.

16. Prohibited Activities

You agree not to:

• Use any automated systems, bots, or trading algorithms without our written approval, other than automation features that ZoneX expressly provides and enables within the Services
• Engage in market manipulation, front-running, or other abusive trading practices
• Create multiple accounts to circumvent our rules or obtain unfair advantages
• Share account credentials or allow others to trade on your behalf
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our Services for money laundering, terrorist financing, sanctions evasion, or other illegal activities
• Copy, distribute, or commercialize our proprietary software or content
• Interfere with the proper functioning of our Services
• Violate any applicable laws, regulations, or third-party rights
• Circumvent or attempt to circumvent any access controls or eligibility conditions

17. Data Protection and Privacy

We process your personal data in accordance with Swiss Federal Act on Data Protection (FADP) and our Privacy Policy. By using our Services, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of transmitting data over the internet.

Data Retention After Account Closure

When your account is closed, terminated, or becomes inactive, ZoneX AG retains your personal data only for as long as is necessary for the purposes for which it was collected and to comply with legal, regulatory, tax, accounting, dispute-resolution, and anti-fraud obligations. Indicative retention periods are: (i) account, transaction, and billing records — up to ten (10) years after account closure, in line with Swiss Code of Obligations Article 958f and equivalent tax retention rules; (ii) KYC and sanctions-screening records where KYC was performed — up to ten (10) years after the last verification or transaction, in line with anti-money-laundering standards; (iii) support and communications records — up to three (3) years after the last interaction; (iv) marketing preferences and unsubscribe records — until you object or as long as required to honour your choice; (v) records held to establish, exercise, or defend legal claims — until the applicable limitation period has expired. After the applicable retention period, personal data is deleted or irreversibly anonymised. Full details, including your rights of access, rectification, erasure, restriction, portability, and objection, are set out in the Privacy Policy.

18. AI Support Chat Disclaimer

The ZoneX AI Support Chat is provided solely as a convenience to assist users by answering general questions and providing informational guidance regarding the ZoneX platform, Challenges, and related services.

The AI Support Chat is an automated information tool only. It is not an official source of the Challenge Rules, Challenge Terms & Conditions, or any other ZoneX agreement or policy, and its responses do not constitute legal, financial, investment, tax, regulatory, or professional advice.

AI-generated responses may be incomplete, inaccurate, ambiguous, or outdated. ZoneX makes no representation or warranty, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of any information provided by the AI Support Chat.

The AI Support Chat has no authority to interpret, modify, supplement, waive, override, create exceptions to, or otherwise amend any Challenge Rule, Challenge Terms & Conditions, payout condition, eligibility requirement, policy, or other contractual provision. No response generated by the AI Support Chat shall create any contractual right, entitlement, expectation, representation, warranty, or obligation on the part of ZoneX.

No Reliance. By using the AI Support Chat, you acknowledge and agree that you shall not rely upon any response generated by the AI Support Chat as the basis for determining your rights, obligations, eligibility, compliance, payouts, account status, or any other matter relating to a ZoneX Challenge or any agreement with ZoneX. Only the applicable Challenge Rules, Challenge Terms & Conditions, and other official ZoneX documentation govern such matters.

In the event of any conflict, inconsistency, omission, ambiguity, or difference between information provided by the AI Support Chat and the official Challenge Rules, Challenge Terms & Conditions, or any other official ZoneX agreement or policy, the official ZoneX documentation shall prevail and be final and controlling in all respects.

Users are solely responsible for reviewing and complying with the applicable Challenge Rules, Challenge Terms & Conditions, and all other governing agreements before relying on any information relating to a Challenge or their account. If clarification of any rule, eligibility requirement, or Challenge condition is required, users should contact ZoneX directly through its official support channels.

To the fullest extent permitted by applicable law, ZoneX shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other loss, damage, cost, claim, expense, or liability arising from or relating to the use of, inability to use, or reliance upon any information provided by the AI Support Chat, including where such information is inaccurate, incomplete, inconsistent, or outdated.

ZoneX reserves the right to modify, suspend, restrict, or discontinue the AI Support Chat, or to change its functionality, capabilities, or responses, at any time without notice.

19. Disclaimers and Limitation of Liability

19.1 Service Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

19.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY SWISS LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR TRADING OPPORTUNITIES, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT OF FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

19.3 Trading Losses, Downtime, and Third-Party Execution

For standalone Terminal trading with personal capital, ZoneX supplies the software interface through which users manage their own supported exchange accounts. Those users determine their own trading instructions, live execution occurs on the relevant exchange, and they bear the investment and trading risk on their own assets. Challenge trades are simulated within ZoneX. ZoneX does not take custody of users’ personal exchange assets.

Where a Funded Trader Arrangement uses actual ZoneX proprietary capital, ZoneX owns the relevant account and assets and bears the economic market gain or loss. The trader remains responsible for complying with ZoneX trading and risk rules and may lose eligibility for performance-based remuneration or continued programme participation as provided in these Terms. The execution environment for a Funded Trader Arrangement is governed by Section 12.3 and any applicable funded-trader product rules.

TO THE MAXIMUM EXTENT PERMITTED BY SWISS LAW, ZONEX AG SHALL NOT BE LIABLE FOR ANY TRADING LOSSES, MISSED OPPORTUNITIES, LIQUIDATIONS, SLIPPAGE, OR OTHER FINANCIAL HARM ARISING FROM OR RELATING TO: (a) DOWNTIME, UNAVAILABILITY, DEGRADED PERFORMANCE, LATENCY, BUGS, OR ERRORS OF THE TRADING TERMINAL OR OUR WEBSITE; (b) OUTAGES, DELAYS, MAINTENANCE, API CHANGES, ORDER REJECTIONS, OR OTHER FAILURES OF ANY THIRD-PARTY EXCHANGE OR LIQUIDITY PROVIDER; (c) INTERNET, NETWORK, HARDWARE, OR DEVICE FAILURES OUTSIDE OUR REASONABLE CONTROL; OR (d) FORCE MAJEURE EVENTS. YOU ACKNOWLEDGE THAT YOU TRADE AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR MANAGING YOUR POSITIONS, INCLUDING THE USE OF STOP-LOSSES AND ALTERNATIVE ACCESS METHODS.

19.4 Mandatory Consumer Rights

Nothing in these Terms shall exclude or limit our liability for death, personal injury, fraud, or any other liability that cannot be excluded or limited under Swiss law.

20. Indemnification

You agree to indemnify, defend, and hold harmless ZoneX AG, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, breach of eligibility conditions, false declarations, or infringement of any third-party rights.

21. Termination

21.1 Termination by You

You may terminate your account at any time by contacting our support team. Termination does not entitle you to refunds for unused services or fees.

21.2 Termination by Us

We may suspend or terminate your access to our Services, including immediately where warranted, on grounds such as breach of these Terms, eligibility concerns, sanctions risk, or fraudulent, abusive, or illegal activities. Where reasonably possible we will notify you. We may also terminate inactive accounts after a reasonable notice period. Decisions under this Section may be challenged through the Complaints Procedure and remain subject to mandatory law.

21.3 Effect of Termination

Upon termination, your right to use the Services immediately ceases. Provisions of these Terms that by their nature should survive termination shall remain in effect, including intellectual property rights, liability limitations, indemnification obligations, and dispute resolution provisions.

22. Dispute Resolution

22.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us to attempt to resolve the dispute informally. Please send written notice to our support email describing the dispute and your proposed resolution.

Before initiating any formal proceedings, you must submit your complaint through our written Complaints Procedure, which sets out how ZoneX AG receives, investigates, and resolves complaints within defined timeframes: Complaints Procedure.

22.2 Governing Law

These Terms shall be governed by and construed in accordance with the substantive laws of Switzerland, excluding its conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

22.3 Jurisdiction and Venue

Any disputes arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the competent courts of the Canton of Zug, Switzerland, with appeals to the Swiss Federal Supreme Court. However, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property rights.

22.4 Consumer Rights

If you are a consumer resident in Switzerland or the European Union, nothing in this section affects your statutory consumer rights, including the right to bring proceedings in your country of residence.

23. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

24. Changes to Terms

ZoneX may make non-material or administrative changes to these Terms under the applicable notice provisions and may make immediate changes where reasonably required for law, sanctions, fraud prevention, security or material platform integrity.

Material economic changes to an existing funded-stage Account Configuration are governed by the funded-stage documents and apply prospectively. Where express acceptance is required, continued use alone does not replace affirmative electronic acceptance. No amendment retrospectively cancels properly earned Performance Remuneration.

The configuration recorded in a confirmed Challenge purchase forms part of the agreement for that Challenge. Generic examples and descriptions do not override those recorded parameters. The configuration does not displace applicable eligibility requirements, prohibited-practice rules or other general contractual protections.

Changes made under this Section do not override applicable product-specific version protections, notice requirements or contractual rights already acquired for a purchased Challenge or paid product.

25. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

26. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and ZoneX regarding the use of our Services and supersede all prior agreements and understandings.

The configuration recorded in a confirmed Challenge or Instant Funded Account purchase, together with the applicable order confirmation and product-specific rules, forms part of the agreement for that product.

27. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of ZoneX.

28. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law, without your consent.

29. Contact Information

For questions about these Terms or our Services, please contact us at:

30. Language and Prevailing Version

These Terms of Use, the Challenge Rules, and all related policies are drafted in the English language. Any translations of the Terms of Use, Challenge Rules, or other website content are provided solely for convenience.

In the event of any inconsistency, discrepancy, or conflict between the English version and any translated version, the English version shall prevail and be legally binding.

By using the website or purchasing a Challenge, you acknowledge and agree that the English-language version governs your rights and obligations.

31. Order of Precedence — Official Documents Supersede FAQs

These Terms of Use and the product-specific agreements, schedules, rules and policies presented for acceptance are the binding sources governing their respective scopes.

Frequently Asked Questions (FAQs), glossary entries, blog articles, marketing pages, social media content, emails, the AI Support Chat and any other informational or promotional material are provided for convenience and general guidance only, are not contractually binding, and are expressly superseded by the Official Documents. In the event of any conflict, inconsistency, omission or ambiguity, the Official Documents shall prevail and be final and controlling.

For funded-stage conflicts, the order of precedence is: Funded Trader Services Agreement; Account Schedule for expressly stated account-specific commercial terms; Funded Trader Rules; and these Terms of Use.

The configuration recorded in a confirmed Challenge or Instant Funded Account purchase, and the official order confirmation issued for it, are contractual records for that purchase and are not informational material. Generic examples, descriptions and marketing content do not override those recorded parameters.

These Terms remain applicable only within their scope and do not replace or amend the principal funded-stage documents merely through website publication or continued website use.

Read the Funded Trader Rules