Privacy Policy

Last Updated: 20 November 2025

Legal Centre

What We Collect

  • Personal information (name, email, contact details)
  • Trading activity and performance data
  • Payment and billing information
  • Technical data (IP address, browser, device information)
  • Communication records with our support team

How We Use Your Data

  • To provide and improve our trading services
  • To process payments and manage accounts
  • To comply with legal and regulatory obligations
  • To communicate with you about our services
  • To detect and prevent fraud

Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data.

International Transfers

Your data is primarily stored in Switzerland. Any international transfers comply with Swiss and EU data protection requirements.

Third-Party Service Providers

We work with trusted third-party providers who may process your data. Their privacy policies are available here:

  • MultiPass โ€” Payment institution
  • DiliSense โ€” Compliance โ€“ Sanctions screening
  • Binance โ€” Exchange partner
  • Bybit โ€” Exchange partner
  • OKX โ€” Exchange partner
  • Hyperliquid โ€” Exchange partner
  • Phemex โ€” Exchange partner
  • Gate.io โ€” Exchange partner
  • CoinW โ€” Exchange partner
  • KuCoin โ€” Exchange partner
  • OVH โ€” Infrastructure & hosting
  • TradingView โ€” Charting & market data
  • Cloudflare โ€” CDN & security
  • Auth0 โ€” Authentication services

Questions About Privacy?

Data Controller:

ZoneX AG

Registered in Switzerland

CHE-192.381.383